This has been a fun week and it's only going to get more interesting throughout the remainder of 2011.
I have been blogging about our new ERP system to be implemented by October 1st, 2011 but haven't given out the surprise yet that Dynalab Corp. is also moving to a new building about 15 miles away. Oh yes, we are up for big challenges this year!
This week has been spent in meetings designing the new building layout and talking with movers. It's been a nice reprieve from the new computer system except our IT Manager has the fortune of being heavily involved in both projects.
This fun will continue for months but we need to keep our customers happy through it all. We're in process on stock control prior to the move. It's tough having the right stock in the right building at the right time when there are 2 of them! The plan is to move in December and be fully functional in the new site upon return from our holiday shut down on January 2nd, 2012.
This all seems so far away but will be here far too soon! New address notifications will be sent in the Fall to all active customers. As for now, this week is over so it's time to meet with my house for a couple days!
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This was the week, big happenings here at Dynalab. In all the excitement I got the bright idea to open a Twitter account for Dynalon Labware.
We finally narrowed our ERP software choice to one outstanding company with a clear concise software package. This company is yet to be announced publicly but we are quite excited at the new streamlined functionality Dynalab and Dynalon will be experiencing in a matter of mere months.
Now back to the important company announcement, our Twitter account. First I will admit that I was somewhat persuaded by the amount of our Dynalon dealers already representing themselves on Twitter. I realize this is also true of Facebook but baby steps people. Twitter seemed like the best choice to get our toes wet. Setting up a Facebook account takes more initial work and overall supervision. I'm expecting to have a few extra tasks this summer with the ERP implementation so no need to get in over my head on purpose.
Two days into our Dynalon Twitter account and we are following close to 50 companies with a handful of followers. I don't see these numbers exploding as an extensive search was done to compile those 50 companies from our dealers and service providers. It will be interesting though to see where we go from here.
Wishing everyone a relaxing Memorial Day weekend and thank you to all those men and women who lost their lives in military service to our fine country.
Auction website for science products saves time and money!
Dynalab Corp. has been using LabX to sell our overstock and clearance goods for years now. It's a one stop shop for used equipment and scientific supplies. Specifically we use it to market overstock and clearance Plasticware and Supplies.
This site saves time over other auction sites due to its product focus. It also saves money as we clear products through this site well below our costs! It's a win - win for everyone involved, so much so that we even include freight on most auctions.
LabX is sort of a year round Spring cleaning warehouse. If you purchase scientific goods and are looking to save some money, be sure to check it out!
Overstock, a problem at every company especially a master distributor
The story starts with a customer that suddenly can't get enough of a product you previously sold minimally. This goes great for maybe a year or if you are lucky longer. MRP screams at the buyer, we NEED these! Stock is kept on hand to make sure the newly valuable business remains happy. THEN...
The orders stop, no notice, no explanation just cease and desist. Unfortunately this can take a month or 2 to realize so more stock comes in while little to none goes out.
Before you know it, the most popular item in the warehouse is suddenly stocked at 10 years or better! That takes a lot of overstock sales to regain control. That's where we are right now on this 100 mL Azlon Square Ratio PP Beaker. So long as you don't need more than 15,000 of these little beauties, please feel free to MAKE US AN OFFER we can't refuse!
Tis the season...
vacation season!
This is a time of joy and excitement, a break from the daily grind, unless you are the unlucky people still at work trying to cover all the bases! Next week is spring break for schools in glorious Rochester, NY. The time of year where kids run wild and adults make the decision to spend 3 times as much on airfare or drive way too far in one day to escape the early Spring blues.
Under normal circumstances, Dynalab Corp. is like a well oiled machine where although most people play more than one part, it all comes together for superior service to our customers. In a small company, such is life and we enjoy the challenges. Then comes vacation season and the world explodes, or so it feels like. You are convinced that at full staff it's just never this busy!
The real question then becomes does our company run lean or is it sometimes just luck? Well for the week we just completed we were a lean mean fighting machine coming together to cover a key customer service employee's absence in the beginning of what is our busiest time of the year. To add to the fun, I spent a good part of the week in our final ERP Review meetings so they were essentially cover for two people. The luck comes in when somehow our shortage matches everyone else's and it's quiet enough to survive. Better luck next week...or so I hope!
School spring break next week being combined with a regular holiday on Friday has the vacation request sheets flying in the door! I am hoping for a nice combination of lean and luck to get through four days of business. We have a great team that is dedicated to our customer's satisfaction. The difference for next week is that the same CSR is out again but I am breaking one of my own rules and heading out for a few days too. The only difference is that the laptop and Blackberry that enjoy my vacations.
Happy Spring Break to you all...I'm outta here!
#plasticbeaker is so cool (now hit the Like) button or better yet leave a comment!
As a company that deals with both distributors and end users one would think we should be jumping all over this social media craze. Which I must admit there have been efforts put into evaluating if it's a good fit but for our company but that's about it at this point. When I started this blog a number of year's back it was at the suggestion of an internet marketing consultant. He said it would connect us directly to our customer base allowing a more personal interaction.
Not that I have been a saint at blogging but as you can see, there have been attempts lately to keep it more active...and personal. There was a time this space was used for sales announcements. That seems redundant to the Dynalab Corp. website. Back to the more personal area, isn't that how most of us use our social media sites like Facebook and Twitter? I know that's the case for me anyways. It's a way to connect with friends and family...but then again I am in my late 30's! I do follow a few business but they are mainly focused on things I enjoy like hotels where I vacation, restaurants that I enjoy and Barnes and Noble so I can keep up with Nook offerings.
As you know, Dynalab Corp. sell plastic lab supplies, custom plastic fabrication and basic science equipment. Maybe people that really enjoy their jobs using our products would be interested in following this type of a company. It's hard to comprehend but entirely possible. This is one of those topics that requires a lot more thought before launching excessive time and efforts into tweets about plastic beakers!
